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Question: Why do I see Captcha at Login?

Answer:

Captcha at login is only prompted when a user fails to login due to incorrect user credentials, meaning incorrect username/email id or password. If Captcha is prompted at login do the followings:

  1. Type in correct username / email id (email address you have provided during registration).
  2. Type in your correct password. Your password can be case sensitive.
  3. For security reasons validate Captcha display numbers by typing in the numbers.
  4. Check the Box  ✓ Remember me (optional).
  5. Login.

​If Login still fails, reset your password.

 

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